Geographical scope: Global in a given area of responsibility
Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellences (CoEs), as well as internal Hire-to-Retire (HtR) GBS teams
Workload management within area of responsibility.
Collaborates with Digital Employee Experience Team to implement and support a consistent employee experience across geographies and practices through the usage of HR Tools.
Collaborates with Human Capital Insights Team to implement and support People Analytics experience for dedicated stakeholders across geographies and practices through the usage of HR Analytics.
Executes the solutions for global systems audits for data accuracy and consistency
Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information
Master data maintenance, errors monitoring and handling,
Creates and manages moderately complex reports on ad-hoc and regular basis
Handling customer queries related to area of responsibility.
Handles escalations for moderately complex employee queries
Provides solutions to a wide-range of technical issues within HR systems and independently develops approach to solutions
Partners with HR Consultants and HR Leaders to ensure correct data and process flows in HR systems
Demonstrates independent technical proficiency and working knowledge of standard practices, procedures and systems
Proactively analyzes HR systems and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades
Updates operating documentation and Knowledge Management articles for HR systems support.
Plays a focal point role for specific HR systems sub-processes
Working knowledge and working experience in HRIS tools and People Analytics is required.
Experience with SuccessFactors, Workday, SAP HR, ServiceNow, Visier, Tableau and application support delivery from SSC is an additional benefit
Experience with Digital Employee Experience, SaaS products and services is an additional benefit
Experience with Data Mining, Predictive Analytics, Digital Employee Experience, SaaS products and services is an additional benefit
Overall knowledge of Cloud technologies
Have a strong customer focus
A "driver" personality - constantly pushing toward clarity and delivery
Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism
High level of attention to detail and accuracy
Interacting with/leading cross-functional teams to achieve defined objectives through consulting and positive interaction with culturally diverse team members, external partners and clients
Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure;
Strong organization skills and ability to effectively prioritize
Ability to collect, analyze and translate the HR business needs into application functionalities and other way: HRIS functionalities into HR business language
Good communication skills
Ability to solve problems and challenge status-qou
Strong work ethic and ability to work flexible hours based on needs
Ability to work independently with minimal supervision
Analytical skills
Business English
MS Office - intermediate level
offered :
Hybrid Work model (3 days from office and 2 days from home)
