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Senior User Workplace Services Analyst
  • Poznań
Senior User Workplace Services Analyst
Poznań, Poznań, Greater Poland Voivodeship, Polska
Lisner
9. 5. 2024
Informacje o stanowisku

technologies-expected :


  • Active Directory
  • Azure Active Directory

responsibilities :


  • Maintaining, supporting, developing and administrating: Active Directory & Azure Active Directory, M365 tenant in all aspects and all applications, Microsoft Exchange, Powershell scripts, SharePoint, Mobile Device Management (INTUNE) and Microsoft PKI
  • Acting as 3rd line of support in order to ensure efficiency and functionality of user’s technology
  • Performing in depth root cause analysis of the experienced problems
  • Leading IT projects on new IT solutions and systems (budget, quality, timing)
  • Training and advising technical Support Teams
  • Writing technical documentation and users guidelines in order to transfer the support tasks and responsibilities to lower level of Organization

requirements-expected :


  • At least 3 years of experience in similar IT field
  • Experience as a Microsoft M365 administrator
  • Advanced Powershell scripting experience
  • Experience in managing relationships between various Microsoft products and services
  • ITIL Foundation certificate or Microsoft 365 certificate would be an asset
  • ability to perform in depth root cause analysis (RCA) of the experienced problems
  • Willingness to lead a project team
  • Strong communication skills with all levels of the organization
  • Fluent Polish and English (min B2)
  • Strong understanding of IT infrastructure, disaster recovery and service continuity
  • Excellent analysis and problem solving skills
  • Ability to work under pressure

offered :


  • We are transparent in communication, procedures, information and strategy
  • We innovatively address the needs of our consumers
  • We are goal and relationship oriented
  • We are proactive and responsible. We take matters into our own hands
  • We respect ourselves, others & our sustainable planet

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • corporate products and services at discounted prices
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • employee referral program
  • ZFŚS

  • Praca Poznań
  • Poznań - Oferty pracy w okolicznych lokalizacjach


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