Marketing Operations Specialist

Your responsibilities

• Work closely with Marketing & Business Development teams worldwide to deliver operational support for numerous marketing activities ie. campaigns, events, email communication
• Engage with client and ensure the delivery meets their expectations within agreed procedures and service level agreements
• Be accountable for content maintenance on various digital platforms: editing, formatting and uploading content to external websites, blogs, digital screens and social media channels in consistency with house style and brand voice
• Assist with creation and distribution of email communication to the firm’s clients and contacts: invitations, confirmations, reminders, follow ups, newsletters and alerts following GDPR rules
• Support on delivering digital channels and post mailing metrics
• Ensure data retrieved from the firm’s CRM database meets GDPR standards in terms of email communication
• Untertake more complex tasks connected to supporting major events within digital communication area
• Follow existing marketing processes, identify gaps and suggest improvements where possible to increase client satisfaction rate

Our requirements

• Advanced English skills required
• At least 1 year of relevant experience in a marketing/business development role
• Intermediate knowledge of MS Office skills: Microsoft Excel, Word, PowerPoint & Outlook
• Experience of using CMS/ERP/CRM (InterAction) systems would be beneficial
• Ability to execute project tasks across functions and geographies and work within a global team structure
• Timeliness, accuracy and precision in task delivery
• Detail-oriented skills
• Ability to multi-task and work to deadlines, be methodical and logical, as well as thrive in a robust and fast-paced environment
• Focused on providing excellent customer service: a professional approach, score highly in terms of commitment and internal client care