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Specjalista ds. obsługi klienta z jęz. niemieckim @ TopTalents
  • Kraków
Specjalista ds. obsługi klienta z jęz. niemieckim @ TopTalents
Kraków, Kraków, Lesser Poland Voivodeship, Polska
TopTalents
20. 4. 2024
Informacje o stanowisku

  • Comfortable workplace - We provide the comfort you need at work by helping you set up your home office and constantly improving our Warsaw headquarters 
  • The best possible tools - latest technology, our own apps and industry-standard software 
  • Health & wellness - private healthcare, life insurance, mental health support and a subsidised MultiSport Card 
  • Fair compensation – performance-based pay raises and quarterly bonuses, extra incentive for employee referrals 
  • Career development - self-development budget, ability to learn from our experts during internal workshops and trainings 
  • Vacation & time off - 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place 

  • Advanced English (B2) and German (C1) is a must
  • Desire to work in a result-driven start-up
  • Great written and verbal communication skills
  • Problem-solving mindset
  • Empathy and positive attitude towards customers
  • Ability to work both independently and in a group
  • Eagerness to learn
  • Open mind and ability to work in a fast-paced environment
  • Nice to have: previous experience in Customer Support and fluency in Polish
  • Comfortable workplace - We provide the comfort you need at work by helping you set up your home office and constantly improving our Warsaw headquarters 
  • The best possible tools - latest technology, our own apps and industry-standard software 
  • Health & wellness - private healthcare, life insurance, mental health support and a subsidised MultiSport Card 
  • Fair compensation – performance-based pay raises and quarterly bonuses, extra incentive for employee referrals 
  • Career development - self-development budget, ability to learn from our experts during internal workshops and trainings 
  • Vacation & time off - 26 paid vacation days and 1 extra Better Future Day for actively making our world a better place 
,[Maintaining a positive, empathetic and professional attitude toward customers at all times , Responding promptly to customer inquiries , Communicating with customers through various channels , Acknowledging and resolving customer complaints , Knowing our products inside and out so that you can answer questions , Processing orders, forms, applications, and requests , Keeping records of customer interactions, transactions, comments and complaints , Communicating and coordinating with colleagues as necessary , Providing feedback on the efficiency of the customer service process , Ensure customer satisfaction and provide professional customer support  Requirements: Communication skills, SAP, MS Excel Additionally: Sport Subscription, Private healthcare, Home office, Life insurance, Paid vacation, Training budget, International projects.

  • Praca Kraków
  • Specjalista ds. obsługi klienta Kraków
  • Specjalista ds. Sprzedaży Kraków
  • Specjalista ds. Zakupów Kraków
  • Specjalista ds. marketingu Kraków
  • Specjalista ds. ofertowania Kraków
  • Specjalista ds. Zarządzania Kraków
  • Specjalista ds. Eksportu Kraków
  • Specjalista ds. transportu Kraków
  • Specjalista ds. HR Kraków
  • Specjalista ds. turystyki Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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