Informacje o stanowisku

about-project :

• You will be joining a team providing IT remote support to English and Italian speaking end users.

• Providing IT support to end users located in various locations globally
• Analysing, troubleshooting and providing fixing solutions for application/OS problems
• Opening, closing and monitoring tickets in our ticketing system throughout their lifecycle
• Monitoring ticket timelines (SLAs)
• Contact with the end users by phone, email and chat
• Working on 8h shifts from our office located in Wrocław

• English and Italian language min B2 level
• Organizational skills and the ability to set priorities effectively
• Quick and effective problem solving skills
• Willingness to work in shifts, including weekends (7-19)

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• fruits
• corporate products and services at discounted prices
• integration events
• corporate sports team
• no dress code
• coffee / tea
• parking space for employees
• christmas gifts
• employee referral program

Wrocław - Oferty pracy w okolicznych lokalizacjach