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Senior Programme and Project Services Manager
  • Kraków
Senior Programme and Project Services Manager
Kraków, Kraków, małopolskie, Polska
HSBC Service Delivery
25. 4. 2024
Informacje o stanowisku

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Your career opportunity


Wholesale Transformation PMO provides support to HSBC’s Global Commercial Banking (CMB) strategic change agenda. We act as trusted partners, add value, and provide insight driven data across Portfolios, Programmes and Projects. The role holder is responsible for delivery governance, reporting and adherence to the HSBC’s Change Framework standards and tooling.



What you’ll do

  • Leads, tracks, reviews and controls progress and performance at clearly defined points in the process ensuring the project is delivered on time, within budget; anticipating potential risks and issues, assisting with putting mitigating actions into place to prevent delivery stalling and escalating as appropriate.
  • Works hand in hand with the Portfolio Leads and/or Programme/Project Teams in defining required scope, quality, cost, and effort.
  • Leads and executes the Portfolio control framework effectiveness through automated and manual monitoring.
  • Manages closure activities, including post project review and handover, benefits tracking and Programme/Project quality assurance.
  • Actively engages in Programme/Project resource management; assists new team members to understand the project context and content, the importance of stakeholder management and wider project goals.



What you need to have to succeed in this role

  • Extensive experience with at least 5 years in portfolio and programme/project management role on complex projects across countries or regions.
  • Expertise in the Programme and Project lifecycle; including working knowledge of Project Management methodologies, PMO processes and best practice techniques.
  • Excellent written and verbal communications skills.
  • Proven ability to manage and influence stakeholders at senior and executive levels.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and proactively.
  • Experience with leading meetings in English over video or teleconference.
  • Experience in leading PMO units would be an asset.
  • Agile, PMP or MSP training or certification is an advantage.



What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Language classes
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking (Cracow office)



If your CV meets our criteria, you should expect the following steps in the recruitment process:

  • Online behavioural test
  • Telephone screen
  • Job interview with the hiring manager



We are looking to hire as soon as possible so don’t wait and apply now!

Youll achieve more when you join HSBC.


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