Perform first level ISM user system access requests with a 95% in 48 Hours Service Level Agreement,
Administer user systems and data entitlements across multiple platforms and applications,
Ensure system access requests are processed with high quality and accuracy,
Participate in special projects as assigned.
Technical Support:
Coordinate with local security coordinators and application data owners to ensure accesses to programs and applications are processed and verified, within the most current standards and requirements,
Provide coverage and support for ISM hotline,
Resolve access related issues reported via Incidents,
Complete ad hoc tasks as assigned, e.g., updating Knowledge Base, training new team members.
requirements-expected :
A strong interest in technology and Information Security, Access/Identity Management.
Knowledge of Security administration technology, tools such as Active Directory, ServiceNow, RBAC, Least Privilege Access principles.
Ability to think analytically and solve problems.
Ability to work in a team environment.
ITIL certification training is a plus,
Information Security specialization or training is a plus,
Ability to handle multiple priorities, while meeting deadlines.
Very good command of English.
offered :
2 additional days added to your holiday calendar for Culture Celebration and Community Service
Private medical care for you and your family
Life Insurance
Hybrid Working Opportunities
Professional trainings and qualification support
Thrive Wellbeing Program
Online benefit platform
Contracts for an indefinite period of time with no probation period
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses