Informacje o stanowisku

technologies-expected :

• SAP

• Provide first-line support for SAP modules, addressing user queries, and troubleshooting issues related to SAP functionalities.
• Monitor and triage incoming support tickets, prioritize tasks, and escalate complex issues to Level 2 support or relevant teams.
• Assist users in navigating SAP applications, conducting basic troubleshooting, and providing guidance on system usage and best practices.
• Document support activities, resolutions, and procedures followed for future reference and knowledge sharing.
• Collaborate with cross-functional teams to resolve integration issues between SAP and other modules/systems.
• Contribute to the development and maintenance of support documentation, knowledge bases, and training materials.
• Participate in testing and validation of SAP system changes, updates, and new configurations.
• Participate in training sessions to enhance personal knowledge and support capabilities.

• English & Polish speaking consultant – mandatory.
• 2-3 years of experience in SAP Fico.
• Excellent communication skills to interact effectively with users and team members (Global – Specially India).
• Proficiency in respective SAP modules with an understanding of business processes and principles.

• Employment Type: Contract / Permanent.
• Hybrid Work Model: Hybrid – 2 Days/Week.

Kraków - Oferty pracy w okolicznych lokalizacjach