Functioning in a Business Analyst role when required to analyze processes and design solutions in Salesforce;
Gathering Requirements from business Stakeholders;
Create and maintain appropriate documentation and standards;
Creating and Updating User Stories;
Automation of business processes, using Approval Process and Flows;
Administration of page layouts, security and field definitions;
Building Dashboards and Reports;
Support end to end lead referral and bank partner referrals process;
Data formatting and upload;
Support multiple projects and business as usual (BAU);
Driving User adoption by improving user experience and delivering efficiencies for the Users;
Managing User queries and advising on best case practices;
Setting up campaigns and collaboration with marketing department on lead generation.
Training and user documentation delivery: Supporting the Learning and Development team in preparation and distribution of user guides and exercises.
requirements-expected :
The ideal candidate would have some experience with the Force.com platform (Apex, Visualforce) and Lightning but also needs to have a good business acumen and be commercially oriented.
Salesforce Administrator (ADM 201) Certification is required. Any other Certification would be an advantage but not required;
Quick self-learner with passion for cloud technologies and business applications;
General knowledge of Database Management and CRM systems;
Excellent English language skills is required.
offered :
Full time position, employment agreement;
Excellent package: medical, dental and Multisport;
You can recommend friends in Referral Program and collect awards;
Highly professional, multicultural environment and high standards of work;
Clearly defined career path (experts or managers), wide range of training;
Work in a dynamic team with a supportive inclusive culture and strong values;
Interaction with Clients and Colleagues across the globe;
You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves;
