We are looking for an experienced Senior ERP Systems & IT Infrastructure Administrator to join an organization operating a distributed retail/service environment with multiple locations, including ice cream cafés and coffee shops.

The role is focused on ensuring the stability, security, and continuous development of business-critical ERP platforms, transactional systems, server infrastructure, and end-user environments.

You will be responsible for maintaining core IT operations, supporting retail business continuity, improving infrastructure performance, and participating in modernization and deployment initiatives across the company.

RP Systems & IT Infrastructure Administrator (ERP / Windows Server / Virtualization / O365 / Network Operations)

Your responsibilities

• Install, configure, maintain, and manage core infrastructure services including: Microsoft SQL Server Active Directory Windows Server environments
• Provide technical support for IT infrastructure development projects, including structured network environments and telecom networks.
• Support transactional systems and operational platforms used across retail locations.
• Participate in new system implementations, upgrades, migrations, and patching activities.
• Ensure compliance with data protection and information security standards.
• Manage antivirus solutions and endpoint protection.
• Own and maintain backup systems, disaster recovery readiness, and data restore procedures.
• Administer mail servers and user mail accounts.
• Install and configure hardware and software on: Servers Employee workstations Laptops Mobile devices POS terminals / operational terminals
• Manage software assets, licenses, and subscriptions within Microsoft 365 / Azure ecosystem.
• Coordinate hosting environments and external service providers.
• Provide 2nd/3rd line support for employees, diagnose incidents, and resolve hardware/software issues.
• Maintain system documentation and operational procedures.

Our requirements

• Higher education degree, preferably in IT, Engineering, Computer Science, or related technical field.
• Minimum 5 years of hands-on experience in comprehensive ERP systems administration.
• Strong practical knowledge of: Active Directory and related services Microsoft Windows Server Microsoft Windows environments Microsoft 365 SharePoint
• Experience with network security solutions such as: UTM Firewalls Network segmentation
• Practical knowledge of mobile technologies and operational devices.
• Strong understanding of IT security and information protection principles
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and take ownership of tasks.
• Strong task prioritization and excellent work organization skills.
• Experience in retail / hospitality / multi-site environments.
• Experience supporting POS systems.
• Knowledge of cloud migration projects.
• ITIL-based support experience.