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Product Support Specialist
Kraków
Nazwa pozycji
Product Support Specialist
Lokalizacja
Kraków
, Kraków, Lesser Poland Voivodeship, Polska
Firma
Brown Brothers Harriman
Dodano
11. 5. 2024
Informacje o stanowisku
technologies-expected :
MS Excel
technologies-optional :
Oracle
responsibilities :
Supporting existing user applications including but not limited to eFront, Appian and Oracle EPM
Supporting systems maintenance and administration by maintaining the static data
Build Subject Matter Expertise knowledge to compliment Client Service, Alts Product in execution of investment case projects and deliverables
Assisting in ad hoc projects such as annual attestations, risk reviews, workflow analysis
Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments
Participating in analyzing and designing automated solutions to business problems
Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments
Assisting in the coordination and execution of User Acceptance Testing and implementation
Propose insightful, knowledgeable, and effective solutions to business, operational and system problems
requirements-expected :
Bachelor’s degree or equivalent required (0 - 1 year professional experience)
Fluent in English
Core business analytics skills including critical thinking, problem solving and ability to perform thorough root cause analysis
Communicate professionally, and constructively to effectively address and resolve problems with other sections and departments
Ability to work with business users and systems personnel in a team environment and effectively with virtual teams
Ability to adapt and work in changing environment and quickly under pressure
Understanding of fund accounting operations and financial knowledge
Ability to manage multiple and competing priorities and to learn and adapt to new products, technologies and models
Working knowledge of MS Office
offered :
2 additional days added to your holiday calendar for Culture Celebration and Community Service
Private medical care for you and your family
Life Insurance
Hybrid Working Opportunities
Professional trainings and qualification support
Thrive Wellbeing Program
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
integration events
employee referral program
charity initiatives
extra leave
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