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Product Support Specialist
  • Kraków
Product Support Specialist
Kraków, Kraków, Lesser Poland Voivodeship, Polska
Brown Brothers Harriman
11. 5. 2024
Informacje o stanowisku

technologies-expected :


  • MS Excel

technologies-optional :


  • Oracle

responsibilities :


  • Supporting existing user applications including but not limited to eFront, Appian and Oracle EPM
  • Supporting systems maintenance and administration by maintaining the static data
  • Build Subject Matter Expertise knowledge to compliment Client Service, Alts Product in execution of investment case projects and deliverables
  • Assisting in ad hoc projects such as annual attestations, risk reviews, workflow analysis
  • Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments
  • Participating in analyzing and designing automated solutions to business problems
  • Review operational issues with to identify product gaps and follow through on effective problem resolution with the supporting departments
  • Assisting in the coordination and execution of User Acceptance Testing and implementation
  • Propose insightful, knowledgeable, and effective solutions to business, operational and system problems

requirements-expected :


  • Bachelor’s degree or equivalent required (0 - 1 year professional experience)
  • Fluent in English
  • Core business analytics skills including critical thinking, problem solving and ability to perform thorough root cause analysis
  • Communicate professionally, and constructively to effectively address and resolve problems with other sections and departments
  • Ability to work with business users and systems personnel in a team environment and effectively with virtual teams
  • Ability to adapt and work in changing environment and quickly under pressure
  • Understanding of fund accounting operations and financial knowledge
  • Ability to manage multiple and competing priorities and to learn and adapt to new products, technologies and models
  • Working knowledge of MS Office

offered :


  • 2 additional days added to your holiday calendar for Culture Celebration and Community Service
  • Private medical care for you and your family
  • Life Insurance
  • Hybrid Working Opportunities
  • Professional trainings and qualification support
  • Thrive Wellbeing Program

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • integration events
  • employee referral program
  • charity initiatives
  • extra leave

  • Praca Kraków
  • Product manager Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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