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Operational Resilience Business Analyst Lead
  • Kraków
Operational Resilience Business Analyst Lead
Kraków, Kraków, Lesser Poland Voivodeship, Polska
ITDS Polska Sp. z o.o.
15. 12. 2025
Informacje o stanowisku

Operational Resilience Business Analyst Lead

Miejsce pracy: Kraków

Technologies we use

Operating system

  • Linux

About the project

As a Operational Resilience Business Analyst Lead, you will be working for our client, a global financial institution engaged in a large-scale resilience and supplier-risk transformation. You will play a pivotal role in designing business architecture frameworks, enhancing operational resilience, and enabling transparent traceability across processes, controls, and incidents. This is a chance to contribute to a multi-market program focused on mapping critical journeys, optimizing supplier-related controls, and translating incident insights into structured, testable capability questions. Join us to drive innovation in operational resilience and secure a robust future for financial services.

Unleash strategic innovation — shape the future of financial resilience!

Kraków-based opportunity with hybrid work model (2 days/week in the office).

Not required; we accept candidates globally for this role.

Your responsibilities

  • Analysing real-world incidents and mapping them through processes, activities, and supplier responsibilities
  • Deriving root-cause-to-control logic and converting findings into capability questions
  • Building synthetic incident scenarios to identify resilience gaps
  • Ensuring all outputs align with established capability-question frameworks
  • Leading end-to-end linkage across process, activity, supplier, controls, and incident layers
  • Maintaining a coherent resilience architecture blueprint across markets
  • Partnering with architecture and service management teams to validate mappings
  • Designing expected-state supplier resilience models and recovery approaches
  • Providing architectural input into remediation actions and ensuring traceability
  • Producing clear regulatory and audit artefacts explaining control rationale
  • Defining metadata standards and collaborating with BI to develop risk and maturity dashboards

Our requirements

  • At least 6 years of experience in business architecture, operational resilience, or complex process modelling
  • Demonstrated ability to translate technical incidents into business narratives
  • Expertise in root-cause and thematic analysis
  • Experience working with senior stakeholders in large organisations
  • Strong understanding of control frameworks and resilience principles
  • Excellent written communication skills for regulator-ready documentation
  • Experience mapping end-to-end customer journeys and supplier touchpoints
  • Ability to design scalable business and data models
  • Strong analytical skills for interpreting incident and supplier performance data
  • Proven ability to operate autonomously in complex, multi-market environments
  • Fluent English

Optional

  • Experience with supplier-resilience frameworks or third-party risk management
  • Knowledge of incident-simulation or scenario-planning techniques
  • Background in regulatory alignment for operational resilience
  • Experience collaborating with BI teams on dashboards and metadata structures
  • Familiarity with financial-services supplier ecosystems and critical payment journeys

This is how we organize our work

This is how we work

  • agile
  • scrum

What we offer

  • Stable and long-term cooperation with very good conditions
  • Enhance your skills and develop your expertise in the financial industry
  • Work on the most strategic projects available in the market
  • Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
  • Participate in Social Events, training, and work in an international environment
  • Access to attractive Medical Package
  • Access to Multisport Program
  • Access to Pluralsight
  • Flexible hours

Benefits

  • sharing the costs of sports activities
  • private medical care
  • flexible working time
  • fruits
  • integration events
  • corporate gym
  • saving & investment scheme
  • no dress code
  • coffee / tea
  • drinks
  • christmas gifts
  • birthday celebration
  • sharing the costs of a streaming platform subscription
  • access to +100 projects
  • access to Pluralsight

Recruitment stages

  • first online interview
  • second online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

? You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

ITDS Polska Sp. z o.o.

ITDS supports financial service providers to take the next steps.

We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization.

We see where banks, insurers, payment companies, or fintech can go and how they can get there.

That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality.

ITDS in Poland - Pure player in new Technologies & Financial Industry

+300 IT implementation professionals

+20 clients in the Banking, Insurance, Payment & Fintech Industry

ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

Informujemy, że administratorem danych jest ITDS z siedzibą w Warszawie, ul. Złota 59 (dalej jako "administrator"). Masz prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia lub ograniczenia przetwarzania, prawo do wniesienia sprzeciwu wobec przetwarzania, a także prawo do przenoszenia danych oraz wniesienia skargi do organu nadzorczego. Dane osobowe przetwarzane będą w celu realizacji procesu rekrutacji. Podanie danych w zakresie wynikającym z ustawy z dnia 26 czerwca 1974 r. Kodeks pracy jest obowiązkowe. W pozostałym zakresie podanie danych jest dobrowolne. Odmowa podania danych obowiązkowych może skutkować brakiem możliwości przeprowadzenia procesu rekrutacji. Administrator przetwarza dane obowiązkowe na podstawie ciążącego na nim obowiązku prawnego, zaś w zakresie danych dodatkowych podstawą przetwarzania jest zgoda. Dane osobowe będą przetwarzane do czasu zakończenia postępowania rekrutacyjnego i przez okres możliwości dochodzenia ewentualnych roszczeń, a w przypadku wyrażenia zgody na udział w przyszłych postępowaniach rekrutacyjnych - do czasu wycofania tej zgody. Zgoda na przetwarzanie danych osobowych może zostać wycofana w dowolnym momencie. Odbiorcą danych jest serwis Hello HR oraz inne podmioty, którym powierzyliśmy przetwarzanie danych w związku z rekrutacją.
Naruszenia można zgłaszać zgodnie z Procedurą zgłaszania nieprawidłowości ITDS dostępną tutaj:
https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

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