Informacje o stanowisku

Mid/Sen Order Management Specialist with German

For our client - an international company, we are looking for experienced specialists in Order Management/Customer Service processes with German to continue their career in a rapidly growing international organization

Key Responsibilities:

• Providing customer service on an agreed level to a group of assigned customers/ accounts
• Order handling, documentation, and invoicing, managing shipping documents as well as providing solutions to operational problems related to the order delivery chain
• Handling customer orders in SAP from inquiry to delivery and invoicing
• Investigating credit and debit requests and queries to issue credit/debit as necessary
• Processing customer returns/complaints
• Close cooperation with other departments
• Maintaining customer master data, customer profiles, and other customer information
• Taking care of maintaining positive relations with customers

Requirements:

• Professional experience in the field of order management/customer support /sales /logistics / supply chain/ collection would be a plus
• Knowledge of English - B2 and German at C1 level
• Knowledge of ERP systems is an asset
• Good time management and ability to prioritize tasks
• Multitasking, out of box thinker with a positive attitude, active listening skills
• Highly developed interpersonal skills Meticulousness, accuracy
• Meticulousness, accuracy

Our client offers:

• Competitive salary compensation
• Private medical care, including dental care
• Life insurance
• Annual bonus
• Great system of bonuses, including MyBenefit Platform, MultiSport Card, Holiday subsidy
• Additional days off
• Career development opportunities

Kraków - Oferty pracy w okolicznych lokalizacjach