I am currently looking for a Junior Change Managers to join the worlds leading vendor, working 100% remotely from Poland, on a 3 month extendable contract.
responsibilities :
Engage directly with senior engineers and service delivery managers to deploy in their customer environments.
Lead and coordinate change activities
Lead Technical and Post-Implementation Review Boards
Be accountable for all change activities including change coordination, documentation, impact analysis, risk mitigation, communications, and partner engagement.
Initiate, influence, and maintain effective relationships with and between key internal and external partners to proactively lead needs, expectations, mitigate risks and sophisticated issues to support Change Requests
Document measures and metrics of technical changes throughout the change lifecycle
Identify Continuous Service Improvement opportunities.
Represent Change Requests at Customer CAB meetings.
Ensure all team members follow the process in the testing and deployment of patches, upgrades, and new hardware and software.
Review the technical details of changes planned, providing first-line defense against improper change activities.
Make recommendations around continual service improvements around change management activities. Drive changes to processes and procedures to speed deployment while protecting the customer environment.
requirements-expected :
ITIL Foundations Certification
Solid grasp of ITIL framework and Change Management function
benefits :
sharing the costs of foreign language classes
sharing the costs of professional training & courses
