We’re seeking an IT Support Specialist to join our Warsaw office. We have the perfect spot if you’re a tech-savvy professional who loves solving problems and supporting teams with your IT wizardry. Dive into a role where you’ll manage, troubleshoot, and optimize our IT operations, ensuring everything tech-related runs as smoothly as gameplay. Ready to make a significant impact in a dynamic environment? Play your part at Huuuge Games!
responsibilities :
Set up workstations and keep them running smoothly
Solve problems with hardware and networks
Deal with the whole process of buying, replacing, and keeping track of hardware and software
Provide technical support for all sorts of software, mobile devices, and other hardware issues
Help out remote users with their problems
Respond to requests and issues in a timely manner
Try out new technologies
Be responsible for ticket progress, monitoring, and escalation process
requirements-expected :
At least 2 years of experience in IT Support
You’re a wizard with operating systems like MacOS, iOS, iPadOS, Windows, Windows Server, and Android
Fixing up computers is your jam, and you get the whole ICT system thing
You’ve got chops with Microsoft Intune for patching and configuring
You are familiar with EntraID
Google Workspace and Microsoft 365 are your playgrounds
You can break down tech talk into plain language that everyone understands
You’ve been in the trenches with deployments and vendor collaborations
Creative problem solver and eager to learn
Ability to juggle tasks and stay chill under pressure
Your English is fluent and you are ready to communicate like a pro
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses