Are you interested in IT, service minded, and having communication skills being one of your advantages? Would you like to be the part of a global, multilingual Team and work in the international environment?
If it sounds like you, why don’t you join Lundbeck in Krakow, a certified Great Place to Work and Poland’s Best Employer, and get your brain in the game?
The purpose of the role – why is this a great opportunity?
In this role, you will provide the IT support to Lundbeck employees and external consultants worldwide by handling the reported IT service requests and incidents and ensuring the restoration of normal service as quickly as possible with minimum disruption of the business. You will also have the opportunity to participate in different IT projects.
Your future team
Lundbeck GBS Krakow is a part of corporate functions and a strategic part of Lundbeck, global pharmaceutical company specialized in brain diseases.
As IT Specialist, you will join our multicultural Team of IT Supporters located in Krakow and Singapore and provide the IT support to Lundbeck globally. This is a unique chance to become part of a dedicated Team, develop your IT skills and collaborate with international colleagues and stakeholders worldwide.
requirements-expected :
Professional experience: min 2 years, especially with end-user support in an international Service Desk
Working knowledge of key IT processes around service delivery and operations, especially Incident Management, Knowledge Management, and Service Request Management
Very good knowledge of Windows 10, Active Directory, SharePoint, Office 365, ITSM Systems
C1 level of English and Spanish
Advanced analytical and problem-solving skills
Technical understanding and desire to learn moree
Ability to work efficiently in multinational and virtual Team
Positive attitude and maturity
Ability to deliver at high speed and cope with stress
offered :
Our promise to you:
Lundbeck offers an energizing and inspiring workplace that will allow you to have a visible impact on how things are done. We encourage an open dialogue and collaborative culture - a must to successfully bring our treatments to the people who need them.
We offer a mix of exciting tasks and numerous development opportunities that are balanced with initiatives and programs focused on our employees’ well-being.
Highlights of selected benefits:
Flexible working arrangements (flexible weekly and daily schedules) and top-notch equipment
Cafeteria program
Unique recognition system with attractive rewards
Holiday bonus for when you’re out of the office
Comfortable and modern office with well-equipped relax rooms
Robust integration and event framework
Private healthcare and life insurance
Employee capital plans (retirement saving system)
benefits :
private medical care
sharing the costs of professional training & courses
life insurance
flexible working time
fruits
integration events
retirement pension plan
no dress code
coffee / tea
parking space for employees
leisure zone
extra social benefits
holiday funds
christmas gifts
opportunity to obtain permits and licenses
charity initiatives
competitive compensation
cafeteria program
unique recognition system with attractive rewards
induction and onboarding plan including your own buddy
