Informacje o stanowisku

Your responsibilities:

• Daily contact with the customer by telephone and mail
• Travel consultancy through system
• Assisting travelers during unexpected travel difficulties
• After-sales service of customer inquiries, e.g. cancellations, complaints
• Introducing process improvements.

Requirements:

• Experience in the customer service area
• Fluent knowledge of German (min. C1)
• English min. B2
• University degree (bachelor/master)

The Offer:

• Work in a successful well-organized international organization
• The possibility of using German on a daily basis
• Full-time employment contract
• Attractive benefits
• Professional trainings & development
• Working in modern and friendly environment

Warszawa - Oferty pracy w okolicznych lokalizacjach