Currently, for our client, leading airlines, we are looking for candidates with knowledge of English and French to work as a Customer Service Specialist.

Project information:

• industry: Travel
• Office location: Krakow
• Working model: hybrid (8 days in office per month)
• Languages: English (B2) French (B2)
• Type of employment: long-term contract of employment
• Level: Junior
• Remuneration: 6000 - 7100 PLN gross

Responsibilities:

• Recommending travel products, providing support
• Assisting customer to reserve and adjust flight booking transactions
• Assisting customers to use website
• Responding to general enquiries

Requirements:

• Very good knowledge of English and French (at least B2 level)
• Very good communication skills
• Willingness to develop
• Ability to work independently and in a team

We offer:

• sharing the costs of sports activities
• private medical care
• life insurance
• corporate products and services at discounted prices
• free annual ticket with our airline, discounted tickets for a great number of airlines for you and your family
• integration events
• dental care
• saving & investment scheme
• sharing the commuting costs
• charity initiatives
• family picnics
• MyBenefit platform

Cyclad Sp. z o.o.

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