Duties:
• Helping clients to solve their problems,
• Combining technical expertise with customer service to resolve questions and issues,
• Communicate clearly in writing to both technical and non-technical people,
• Identify patterns, recommend improvements, and filter out unimportant issues.
Requirements:
• Required languages fluency : German - written and spoken at least C1, English - min. B2
• Excellent communication skills;
• Customer focus and service oriented;
• Minimum Computer skills ( MS Office , Excel)
• Ability to handle multi-cultural Client.
Our client offers:
• Competitive salary,
• Permanent Contract,
• Private medical care,
• Attractive benefits package,
• A multicultural, environment with great working atmosphere.