Informacje o stanowisku

A technology solutions provider in Kraków is seeking a WFM Scheduling & Intra-day Analyst. This role involves optimizing workforce efficiency and ensuring service level adherence in a contact center setting. Candidates should have at least 1 year of WFM experience, strong analytical skills, and proficiency with ACD software. The position requires coming to the office 2-3 times a week and offers competitive pay and benefits.
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