A technology-driven company located in Kraków is seeking a WFM Scheduling and Intra-day Analyst to optimize workforce efficiency within their contact center. Candidates should have a Bachelors degree in a relevant field and over 1 year of experience in Workforce Management. The role involves scheduling, real-time intraday management, and collaboration with site operations. This position offers a competitive salary and the ability to work in a hybrid model, balancing office presence with remote work.
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