Warehouse Operational Lead

Your responsibilities

• Managing all operational warehouse-related questions in Olympus Business Services concerning our warehouse service provider.
• Ensures transparency around the warehouse performance through KPIs.
• Coordinating interfaces with our warehouse service provider and HQSA, Import, Procurement.
• Coordinating goods reception, goods out and daily communication.
• Monitoring the inventory on storage locations in the warehouse.
• Taking care that storage locations are clean/bookings are executed.
• Books scrapping and other removals.
• Create KPIs for warehouse service provider.
• Summarizes daily performance.
• Collaborates with Warehouse Subject Matter Expert (SME).
• Performs invoice control.
• Collects incidents and summarizes them.
• Analyses patterns and makes improvements.
• Participate in regular and/or ad hoc calls with stakeholders if needed.
• Ensuring good cooperation with Internal and External Stakeholders.
• Verification and updating Desktop Procedures (DTPs) & Process Maps.
• Taking action according to the assigned tasks and reports.

Our requirements

• Minimum 3 - 5 years in managing warehouse provider remotely and in physical inventory.
• Knowledge of SAP (MM/SD).
• Necessity to travel 10% - 20% (warehouse visit).
• Skills in high quality and accuracy of data analysis, structured and committed to deliver results.
• Ability to work on a variety of topics to support work across the team.
• Improvement mindset.
• Ability to work independently with little supervision.
• Excellent Excel skills, and knowledge of other tools (Power BI, JIRA, PowerPoint) will be an asset.
• Fluent written and spoken English.
• University degree in Logistics or Business Administration preferred but not necessary.
• Strong communication skills, skilled in stakeholder management and building relationships.