VIP Sportsbook Manager – Croatian/Slovenian Speaking

BrainRocket – a global company delivering tech solutions for Fintech, iGaming, and Marketing – is looking for a VIP Sportsbook Manager who will be responsible for the retention of VIP customers and increasing their lifetime value.

Requirements:

• Proficiency in English and Croatian/Slovenian (written and spoken).
• Deep knowledge and experience in Sports Book.
• Proactive, with good support/sales skills.
• Strong communication and negotiation skills.
• Previous experience is an advantage.

Duties and Responsibilities:

• Search and find solutions for customers’ issues.
• Analyze customer behavior and maintain personalized relationships with VIP clients to meet their needs.
• Monitor customers’ performance and behavior to evaluate bonus crediting.
• Ensure compliance with product regulations.
• Previous experience as a sales agent is an advantage.
• Work during shift business hours.

Benefits:

• Competitive salary and attractive bonus scheme.
• Dynamic international work environment.
• Career and professional growth opportunities.
• Social benefits and team building events.
• Spacious, modern office.

Location: Warsaw, Poland.

Apply today and make bold moves!