VIP Sportsbook Manager – Croatian/Slovenian Speaking
BrainRocket – a global company delivering tech solutions for Fintech, iGaming, and Marketing – is looking for a VIP Sportsbook Manager who will be responsible for the retention of VIP customers and increasing their lifetime value.
Requirements:
- Proficiency in English and Croatian/Slovenian (written and spoken).
- Deep knowledge and experience in Sports Book.
- Proactive, with good support/sales skills.
- Strong communication and negotiation skills.
- Previous experience is an advantage.
Duties and Responsibilities:
- Search and find solutions for customers’ issues.
- Analyze customer behavior and maintain personalized relationships with VIP clients to meet their needs.
- Monitor customers’ performance and behavior to evaluate bonus crediting.
- Ensure compliance with product regulations.
- Previous experience as a sales agent is an advantage.
- Work during shift business hours.
Benefits:
- Competitive salary and attractive bonus scheme.
- Dynamic international work environment.
- Career and professional growth opportunities.
- Social benefits and team building events.
- Spacious, modern office.
Location: Warsaw, Poland.
Apply today and make bold moves!