Overview
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal. Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers. Together, we turn ideas into action—let’s get started!<-/p>
Bold moves start here. Make yours. Apply today!
Position
We are looking for a Slovenian speaking VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value.
Qualifications
- Proficiency in English and Slovenian both written and spoken;
- Proactive person with good support / sales skills;
- Strong communication and negotiation skills;
- Sales experience is needed.
- Previous experience will be considered as an advantage.
Responsibilities
- Being able to search and find solutions to customers’ issues;
- Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;
- Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
- Ensure that products’ compliance is being followed according to relevant regulations;
- Previous experience as a Sales agent will be considered as an advantage.
We offer excellent benefits
- Competitive salary and attractive bonus scheme;
- Working in a dynamic International company;
- Ability of career and professional growth within the company;
- Social benefits and team buildings;
- Sunny, spacious office.