Join to apply for the VIP Account Manager - German Speaking (Austrian Market) role at BrainRocket

We are looking for a German VIP Account Manager who will be responsible for the retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English and German both written and spoken;
• Proactive person with good support/sales skills;
• Strong communication and negotiation skills;
• Previous experience will be considered as an advantage.

Duties and Responsibilities:

• Being able to search and find solutions for customers’ issues;
• Able to analyse customers’ behaviour and keep a personalized relationship with VIP clients, thus meeting their needs;
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting;
• Ensure that product compliance is being followed according to relevant regulations;
• Previous experience as a Sales agent will be considered as an advantage.

We offer excellent benefits, including but not limited to:

• Snacks in the Office;
• 20 / 26 days of vacation per year;
• 6 days of sick leaves without document required;
• Attractive office location and facilities - Brain Embassy office;
• Medical insurance for you and your partner;
• Birthday, wedding, and newborn gifts;
• Languages courses (partially paid by the Company);
• International corporate parties, great team-building events and activities.

Bold moves start here. Make yours. Apply today!