Vigilance Specialist (Nursing Background)
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Key Responsibilities
- Handle reportable and non-reportable complaints in a timely and consistent manner.
- Ensure effective root cause analysis and proper complaint documentation.
- Determine reportability and identify countries requiring notification.
- Report events to Competent Authorities on time and respond to their inquiries.
- Collaborate with SSU on drafting formal customer responses.
- Create and verify tools supporting a consistent complaint‑handling process (ART, KIT).
Field Actions
- Participate in field corrective actions in cooperation with manufacturing sites and service/sales units.
- Notify regulatory authorities about field actions on time, as required.
Other Responsibilities
- Participate in internal and external audits.
- Lead or support improvement projects related to complaint handling and communication across teams.
- Support DCU specialists with tasks outside the core vigilance scope when needed.
- Coordinate and participate in group and local projects to ensure business improvements and regulatory compliance.
Skill Set / Knowledge (Nursing Background)
- Strong clinical knowledge and understanding of patient care practices.
- Proficient in medical terminology, anatomy, and physiology.
- Skilled in assessing patient outcomes and identifying potential clinical risks.
- Understanding of hospital workflows and device use in clinical settings.
- Strong documentation, analytical, and communication skills.
Nice to have for Vigilance
- Ability to interpret clinical data and correlate with device performance.
- Experience evaluating adverse events and determining reportability.
- Ability to collaborate cross‑functionally with engineering, regulatory, and safety teams.
- Clinical judgment to differentiate between product‑related and user‑related issues.
About Us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Seniority level
Employment type
Job function
- Quality Assurance
- Medical Equipment Manufacturing
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