Pegasystems is seeking a VP of Generative AI Engineering to define and lead our enterprise GenAI strategy and product roadmap. In this pivotal leadership role, you will drive the vision, architecture, and execution of AI-powered capabilities that transform how our clients leverage the Pega platform. Youll oversee the end-to-end development lifecycle of GenAI initiatives—from research and prototyping through production deployment—while building and leading a world‑class global team of engineers and applied researchers.

As a key technical and strategic leader, youll partner across Product Engineering, Go‑To‑Market, and executive stakeholders to embed cutting‑edge AI capabilities (including LLM orchestration, RAG, and agentic systems) into enterprise workflows. Youll establish responsible AI governance, drive innovation in AI services, and serve as Pegas primary internal and external engineering evangelist for Generative AI.

This role requires at least 3 days in our Krakow office per week.

Picture Yourself at Pega:

This role requires a seasoned technology executive with deep expertise in AI/ML, proven success launching enterprise‑scale AI products, and the ability to balance rapid innovation with enterprise‑grade security, compliance, and governance requirements. Youll shape the future of AI‑driven workflow automation and deliver measurable business value to global enterprise clients. You have already trialled multiple GenAI technologies in the last 2.5 years understanding the pitfalls and capabilities of different LLMs and approaches.

What Youll Do at Pega:

Strategic Leadership & Roadmap

Define and execute Pega’s Generative AI vision and multi-year technical roadmap aligned with business goals. Identify market opportunities, prioritize investments, and set KPIs and governance for responsible AI. Drive innovation in LLM orchestration, RAG, and agentic architectures.

Engineering, Architecture & Technical Execution

Lead end-to-end development from research to deployment and optimization. Ensure architectural consistency, performance, security, and compliance. Implement best practices for MLOps, model evaluation, prompt management, and observability. Manage vendor ecosystem for cost and risk balance.

Serve as GenAI evangelist; partner with Product, Engineering, GTM, and Customer Success to embed AI into workflows. Create reference architectures and enablement assets to accelerate adoption. Align with Legal, Security, and Compliance on responsible AI.

Talent Development

Recruit and mentor a global team across engineering and research. Foster a culture of experimentation and learning. Establish career paths, knowledge sharing, and engineering excellence.

Thought Leadership & Market Engagement

Publish insights on GenAI trends and Pegasystems’ approach. Engage with analysts, academia, and industry leaders. Represent Pegasystems at conferences and in strategic customer dialogues.

Who You Are:

• 15+ years in software leadership, with 7+ years leading AI/ML initiatives.
• 5+ years leading AI/ML initiatives with direct experience in Generative AI (LLMs, RAG - chunking, construction techniques, agentic systems) and NLP. Proven track record launching and scaling AI-powered products/features at enterprise B2B scale.
• Strong learning curiosity given the fast-moving nature of GenAI. Sees that Pega Blueprint is a game changer.
• Outstanding ability to drive outcomes rather than be siloed by internal teams.
• Deep technical expertise with modern AI stacks and enterprise SaaS architectures; strong knowledge of cloud-native deployments (e.g., microservices, Kubernetes, APIs).
• Experience leading globally distributed engineering teams (50+ members) and driving cross-functional alignment.
• Strong command of responsible AI, data privacy, security, and model governance in regulated environments.
• Exceptional communication, executive presence, and stakeholder management; ability to translate complex technology into clear business value.

What Youve Accomplished:

Additional Preferred Qualifications

• Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, or a related field. A lifelong learner mindset outweighs academic credentials.
• Demonstrated experience building research-oriented engineering teams and academic/industry partnerships.
• Experience establishing MLOps practices, model evaluation frameworks, and AI observability at scale.
• Familiarity with the AI vendor ecosystem and strategic build/buy/partner decision-making.
• History of thought leadership (publications, patents, conference speaking) in AI/ML or GenAI.
• Experience with Pega Software.

Pega Offers You:

Pega is THE enterprise AI decisioning and workflow automation platform. Our Agentic orchestration unlocks business-transforming outcomes for the Worlds largest companies. Our mantra of Build for Change® demonstrates our commitment toward continuous improvement, curiosity, and accountable execution. We are at a pivotal moment in our 40+ year history where our employees are empowered to “fuel the change” making their impact count as we excel beyond our Rule of 40 performance. Pega’s culture and values underpin how we work and the results and outcomes we achieve for our employees, clients, partners and investors.

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

#LI-AR1

Job ID: 22917

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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