you implement, maintain and update the UX/UI backlog across European markets
you define and prioritize UX/UI developments based on business impact, customer pain points, and strategic goals
you ensure UX/UI initiatives align with broader business and digital strategy
you work closely with marketing, product, and business teams to integrate UX/UI into the overall roadmap
you ensure consistency in UX/UI across different digital touchpoints (web & mobile)
you analyze customer behavior, feedback, and pain points using tools like ContentSquare, Google Analytics, and user testing (AB testing)
you work closely with regional and local teams to align UX/UI needs
you provide guidance on best practices, methodologies, and design principles
you manage the relationship with ContentSquare, ensuring the tool is effectively used to drive insights.
requirements-expected :
you have 5+ years in UX research/design, with a strong portfolio in user-centered digital interfaces, ideally in financial services
you are proficient with UX tools (e.g., ContentSquare, Figma, Hotjar, Optimal Workshop)
you have experience synthesizing UX research, analytics, and customer insights
you have strong project management experience in Agile/Scrum
you have a proven track record of initiating and facilitating change
you have a solid experience in operating with senior & executive level
offered :
Stable employment – 89% of people are employed under an employment contract for an indefinite period.
Safety – we have been on the Polish market for 25 years.
Friendly work environment – we have received the Top Employer award 11 times in a row.
Hybrid work – we usually meet in the office twice a week (Dworzec Gdański metro station).
Extra 3 days of paid leave – if you use all your leave in a given calendar year.
Private medical care with appointment guarantee service (Medicover).
Full implementation under the supervision of a mentor, including a package of professional implementation training.
Access to the development platform, including e-learning training, podcasts and webinars.
Activities supporting development in the organization, e.g. the "Effective Manager" training series for people holding managerial positions.
Business telephone (also for private use).
Access to the ProviBenefity cafeteria platform, which is supplied with a monthly amount to be used, or subsidies for your Multisport card - you choose from 5 types of cards.
Life insurance (UNUM Życie TUiR S.A.) on preferential terms.
Christmas benefits and co-financing for the "Holidays under the pear tree" holiday for you and your children.
Psychological support for employees, including: care of a psychologist (including childrens), psychotherapist, dietician, coaching.
