About Tabby

Tabby creates financial freedom in the way people shop, earn, and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest‑rated, most‑reviewed, largest, and fastest‑growing FinTech in the GCC region. Launched in 2019, Tabby has since raised +$1 billion in equity and debt funding from global and regional investors and is now valued at $3.3 billion.

Position Summary

We are looking for an experienced UX Researcher to cover a maternity leave for a short contract of 3 months. You will be working with the UX Research team, product managers, UX designers, UX writers, and customer service and marketing teams. You will bring a high degree of ownership, flexibility, and the ability to learn quickly to hit the ground running.

Responsibilities

• Advocate for end‑user needs, including customers, merchants, and staff.
• Advocate for Design Thinking approaches within Tabby and facilitate workshops on hypothesis formulation, problem framing, solution ideation, prioritization, and co‑design research.
• Run both agile and longitudinal research studies for concept and price testing.
• Identify research opportunities that meet customer needs and business objectives.

Qualifications and Experience

• Experience advocating for users’ needs and goals at all stages of product development, with a passion for sharing research findings, insights, and reports to stakeholders.
• Experience with mixed methodology (quantitative and qualitative) and longitudinal research for product concept and price testing, in lab settings and/or users’ natural environments.

Personal Attributes

• Ownership and problem‑solving mindset: love to find solutions for problems encountered.
• Curiosity for understanding human behavior, motivations, and needs.
• Growth mindset: learning and applying creative research methods that study user engagement and motivation over time.

Seniority Level

Mid‑Senior level

Employment Type

Contract (3 months)

Location

Remote

Reporting To

Amani Fairak