Informacje o stanowisku

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Responsibilities:

1. Provide ongoing Unified Communications administration support including installation, maintenance, and troubleshooting of hardware, software, applications, and connectivity components.
2. Provide technical support and advise on the use of programming tools, systems, and networks.
3. Address availability and reliability issues on various systems (e.g., Microsoft Teams Voice, Cisco, Nice InContact Center) across multiple locations.
4. Remediate daily incident tickets and ensure system compliance.
5. Enhance system operations through testing, staging, and policy/procedure improvements.
6. Coordinate customer contacts and provide operational recommendations.

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