Travel Operations Specialist

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office‑based roles.

We are hiring a Travel Operations Specialist to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. The role involves setting travel policy, supporting travel decisions, responding to travel emergencies, and managing supplier relationships.

Location: Worldwide – home based, except in locations where we have an office, such as London, Taipei, and Beijing.

Responsibilities

• Engage with colleagues to address travel queries and issues.
• Work with the wider Business Services team on company and industry event plans.
• Hold travel vendors accountable for providing excellent service.
• Check invoices to ensure accurate charges and timely payments, credits, and refunds for travel.
• Monitor trends, spend, emissions, and compliance with company policy.
• Track unused tickets, credits, and airline points usage.

Qualifications

• Excellent academic results at school and university.
• A degree in a business or technical subject.
• Excellent communication skills.
• Responsibility and accountability.
• Self‑awareness and thoughtfulness.
• Ability to travel up to four times a year for company events of up to two weeks duration.
• Ability to learn new technology and software quickly.

Benefits

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.