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Travel Advisor with Spanish
  • Warszawa
Travel Advisor with Spanish
Warszawa, Warszawa, Województwo mazowieckie, Polska
Concentrix
21. 12. 2024
Informacje o stanowisku

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe? 





For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!


Your responsibilities:


  • Be the 1st point of contact for premium travel inquiries of customers.
  • Advise partners on flights, products, online services, payment methods, membership programs etc.
  • Help in purchasing airline tickets and handling different payment methods.
  • Support customers with travel difficulties.
  • Assist passengers via calls /chat.
  • Foster enduring relationships with customers for building trust.



Our requirements:


  • Fluent in written and spoken Spanish (C1 level) and English (C1 level).
  • Naturally helpful and collaborative spirit.
  • Enthusiastic, patient, and open-minded.
  • Active listener and able to communicate clearly and with ease.
  • Sharp eye for accuracy and precision.
  • Highly organized.
  • Available to work from our office in Warsaw.



What we offer:


  • Work for the largest, well-known Nordic 5-star airline - SAS.
  • Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
  • Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
  • Embrace an international and diverse work environment that broadens your horizons.
  • Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
  • Work in a modern office located in the heart of Warsaw.
  • Working hours: Mon-Fri 9:00 - 17:00


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