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Travel Advisor for Nordic Premium Airline SAS with Finnish, Warszawa

Client:

Concentrix

Location:

POL Warszawa - ul. Taneczna 30

Job Category:

Other

EU work permit required:

Yes

Job Reference:

5584f4d7c163

Job Views:

39

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Are you ready to embark on your career journey in the dynamic field of exploring premium customer flights to the best destinations across the globe? For our client - SAS Airlines, we are seeking a motivated and aspiring person who would handle all questions and support direct customers that have their trips organized by the carrier. No prior experience is necessary, just a genuine interest and a helpful and collaborative nature!

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Advise partners on flights, products, online services, payment methods, membership programs, etc.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Finnish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What we offer:

• Work for the largest, well-known Nordic 5-star airline - SAS.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.

Language Requirements: English, Finnish (Required)

Time Type:

Warszawa - Oferty pracy w okolicznych lokalizacjach