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Transformation - Digital Business Analyst GPB
  • Kraków
Transformation - Digital Business Analyst GPB
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
25. 9. 2025
Informacje o stanowisku

technologies-expected :


  • Confluence
  • Jira

responsibilities :


  • Identifying, defining and solving problems that arises using systemic thinking and creativity.
  • Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
  • Articulates or translates complex information in clear, meaningful and structured way to suit audience.
  • Understands business drivers and competitive strategy to help drive strategically aligned solutions.
  • Anticipates issues and risks and acts to mitigate these quickly.
  • Drive requirements management process and designs solutions accordingly.
  • Identifies areas of impact on the target operating model and designs activities and mitigating actions
  • Raise challenges in a constructive manner where appropriate. Supports the programme management with impact assessments

requirements-expected :


  • Strong Business analysis, requirements gathering and design techniques skills. Change management and implementation management techniques and approaches.
  • Waterfal and Agile / scrum methodologies of project delivery.
  • Knowledge of project management tools such as Confluence/JIRA/ MS Office/Visio.
  • Understanding of banking and/or financial services industry and/or shared services organizations.
  • Relevant experience in business analysis, design, change and implementation on complex projects across countries or regions.
  • Analytical and problem-solving skills. Ability to work independently and proactively
  • Experience with running meetings over video or teleconference in English. Effective communication, inter-personal and negotiating skills
  • Proven ability to work across regions, senior stakeholders and business sponsors. Strong organizational skills and ability to pick up work right away in any phase. Impactful communication. Stakeholder Management. Process Re-engineering

offered :


  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

  • Praca Kraków
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