Informacje o stanowisku

We are looking for individuals with a strong passion for people development and belief in investing in personalized learning paths for employees!

As our Training Manager, you will enable our team to be the Front Face of Chanel by building their confidence and strengthening their ability to create an emotional connection with the clients to the brand.

You will play the role of an active coach in engaging our team by enhancing their learning and development to drive loyalty and sustaining the speed and depth of Chanel’s business growth.

Reinforce learning experience and effectiveness, orchestrate learning solutions to elevate people capability and deliver ultimate luxury service, build up learning system, promote talent development to drive business growth and service excellence. Leverage internal resources, organize, implement, and evaluate training programs delivery.

What impact can you create at Chanel:

1. Fragrance and Beauty product knowledge and client experience training program delivery in terms of planning, localization by territories, execution, and quality control.
2. Presenting and communicating the CHANEL philosophy, brand culture and product knowledge.
3. Defining long term training strategy according to company business growing status and direction.
4. Organizing trainings and implementing education approach for different training participants internally and externally.
5. Collaborating on development of training measures as well as e-learning programs according to CHANEL internal guidelines.
6. Detecting specific training needs according to company business growing status and direction and providing customized operation training solution.
7. Working closely with sales team and other cross-function departments.
8. Continuously providing sufficient and efficient field coaching support, feedback and follow-up.
9. Effectively managing the training cost and budget planning to support the smooth training system operation.
10. Being an ambassador for continuous development.
11. Effectively supporting corporate events, programs and projects when needed.

What you will bring to the role:

1. Outstanding influencing and presentation skills.
2. Understanding company principle and high-level brand standard.
3. Strong leadership and excellent people developing skill.
4. Self-initiative, proactive mindset, passion, and team spirit.
5. Well organized and able to handle multi-tasking.
6. Quick and appropriate response, and flexibility to deal with urgency and fast pace.
7. Sense of style and elegant manners.
8. Good command of MS Office and fluent English.

You are energized by:

1. People engagement and development.
2. The history and heritage of CHANEL.
3. Building collaborative partnerships and relationships.
4. Fostering a meaningful client experience centered around inclusion and connection.
5. Being comfortable in the middle of complexity.
6. Creativity and innovation by testing, learning, and taking new risks.
   
   

What you would gain from this experience:

1. Delivery of excellence in an environment that places the long-term success of CHANEL and its employees at the forefront.
2. An inclusive approach to the diversity of personalities and skills within CHANEL.
3. An environment to express both your curiosity and your abilities, in order to contribute to your long-term personal and professional growth.

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