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Responsibilities:
Performing Middle Office processes supporting investment funds activity in the capital markets, including settlement of institutional clients instructions and resolution of inconsistencies across multiple platforms
Supporting clients inquiries and providing transaction reporting and auxiliary activities
Sending and monitoring settlement and payment instructions to custodian banks
Building and maintaining strong working relationships with internal and external stakeholders, including Oversight teams
Ensuring high quality of service delivered to internal and external clients
Supporting co-workers in solving issues and ensuring continuity of daily service
Maintaining and updating team procedures in line with audit and internal requirements
Escalating issues or potential risks that may impact operational performance
Actively proposing improvements to existing processes and applications
Requirements:
Familiarity with SWIFT
Professional command of English
2–3 years of experience in the financial sector, ideally within capital markets or investment operations
Proficiency in MS Office, with strong focus on Excel
Strong analytical and problem-solving skills
Ability to manage time effectively and prioritize tasks in a fast-paced environment
Capability to work independently as well as collaboratively within the team
Proactive mindset and willingness to raise observations or concerns when needed
University degree in finance, banking, or a related field
Nice to have:
Experience in participating in operational or process-related projects is beneficial