Qualifications & Experience Required

Education, Master, other certification:

• Professional experience in logistics or supply chain management
• Formal education in international law, trade compliance, and/or customs regulations
• Familiarity with product compliance frameworks and standards
• Recognized certifications in any of the above domains is an asset (e.g. customs broker license, trade compliance certification)

Experience:

• 2–3 years of relevant experience in administrative or operational support, preferably in logistics or compliance
• Skilled in managing both standard and non-standard tasks with minimal supervision
• Experience in identifying inefficiencies and actively contributing to process improvements
• Capable of adapting procedures to meet evolving business needs and collaborating across teams to implement changes

Technical Skills:

• Knowledge of Word, Excel and PowerPoint
• Knowledge of SAP and customs software is an asset

Languages Skills:

• Proficiency in English
• Any other European language is an asset

Soft/Behavioral Skills:

• Agility – to work in a matrix and complex environment where change happens at a rapid pace
• Courage – to share ideas, think out of the box
• Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role
• Ability to communicate to audiences on different levels in the company and to outside providers
• Ability to work cross functionally, across cultures and support teams in different geographical areas
• Enthusiasm and eagerness to learn in a business that is rapidly changing

Job Purpose

You will play a key role in driving and optimizing EUDR-related operations within the Trade Compliance team. You will manage workflows, resolve issues, and contribute to process improvements. We offer 1 year contract.

Responsibilities

• Manage and improve daily workflows for EUDR documentation across import/export activities
• Identify and resolve non-standard issues in the My Tower EUDR system, ensuring compliance and data accuracy
• Collaborate with cross-functional teams to streamline document handling and vendor coordination
• Proactively support customs brokers with complex EUDR cases, including missing or delayed DDS documentation
• Recommend process improvements and contribute to the development of best practices in EUDR operations