.
Trade & Customs Operations Team Leader
  • Kraków
Trade & Customs Operations Team Leader
Kraków, Kraków, Lesser Poland Voivodeship, Polska
Hitachi Energy Services Sp. z o.o.
10. 10. 2024
Informacje o stanowisku

Trade & Customs Operations Team Leader

Miejsce pracy: Kraków

Your responsibilities

  • Manage the team of Trade and Customs Specialists that perform customs declarations and making sure that export and import procedures are properly executed and reported.
  • Ensure appropriate daily staffing is in place to cover daily operations and coordinate the holiday planning of team members.
  • Provide operational support to other parties as needed.
  • Run and report agreed KPIs for his/her team. Take appropriate action in case KPIs are below target and/or negatively trending.
  • Ensure processing with compliance to Standard Operating Procedures, work processes and business rules.
  • Responsible for operational relations with Hitachi approved Customs Brokers.
  • Responsible for SAP GTS customs master data.
  • Troubleshoot any potential or pending problems; provide assistance in any deficiency and immediately investigate and bring it to resolution. Report any potential service failures to appropriate internal and external stakeholders.
  • Analyze processes, identify areas for improvement and ensure success of the agreed improvement projects.
  • Support change management programs.
  • Act as backup for others Team Leads as needed.

Our requirements

  • Bachelor degree+ or equivalent.
  • 4+ years of experience in Trade and Customs clearance, auditing customs process and customs reporting.
  • 2+ years of experience with management of diverse small to medium sized teams in an international environment.
  • Fluent in English (B2 level as minimum) and one other European language as a plus.
  • Advanced proficiency in the Microsoft Office applications, with focus on Excel.
  • Team player and builder, good communicator with efficient reporting skills.
  • Have a continuous improvement mentality and mindset.
  • Detail-oriented, well organized and reliable in a fast-paced environment.
  • Proactive and willing to take initiatives.
  • Problem solver.
  • Willing to perform additional activities outside own area of expertise.
  • Ability to work independently and in a team, with colleagues and external service providers.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • life insurance
  • remote work opportunities
  • flexible working time
  • fruits
  • integration events
  • corporate library
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • sharing the costs of tickets to the movies, theater
  • sharing the commuting costs
  • employee referral program

Reporting to the Manager CoE Europe, the Trade & Customs Operations Team Leader is responsible for the regional customs and trade operations in Hitachi. Main activities are related to ensuring execution and correctness of Customs declarations, and all accompanying documents, both on import and export flow. He/she works closely with the Country Trade Customs Officer and whole organization to ensure process performance and compliance with law and internal processes. The team lead is a key contributor to achieve and maintain the quality of customs processes in related region.

Besides major involvement in the daily operational activities, the Team Lead leads and coaches a team of trade and customs specialists.

Hitachi Energy Services Sp. z o.o.

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 38,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

  • Praca Kraków
  • Team leader Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


    108 133
    19 251