The Title Assistant will maintain the detail of client’s orders and projects on Iyuno systems, ensuring that data is available, up to date and the project meets the client requirements. This role involves collaborating with Account and Operations professionals, maintaining high standards of service and driving continuous improvement in processes.

Title Assistant

Responsibilities

• Project Co-ordination and system entry
• Oversee the delivery of orders & projects on Iyuno’s systems
• Collect client requirements from the Client Service Delivery Manager, understand and record the detail of every project for the Account management team and Operations team to have confidence in the system records.
• Raise PO’s and ICO’s
• Maintain detailed system records of client interactions, orders, and project progress
• Provide Client Service Delivery managers with regular updates on project status, timelines, and any changes or issues that may arise.
• Assist in developing detailed project plans that outline timelines, resources, and deliverables.
• Prepare and deliver regular status reports to clients and internal stakeholders
• Resolve unbilled projects
• Ensure timely and accurate invoicing for clients, monitoring accounts receivable to ensure prompt payment.
• Identify areas for improvement or systemisation in the service delivery process and systems. Implement improvements which enhance efficiency and quality.

Essential qualifications

• Proven experience of working in a collaborative matrix role.
• Strong understanding of localization operations processes.
• Excellent client management and communication skills.
• Strong organizational and multitasking abilities with an ability to handle multiple projects and deadlines simultaneously.
• Detail orientation
• Proficiency in localization software and tools.
• Focus on execution and quality
• Problem-solving and decision-making skills
• Excellent communicator and influencer, able to question and summarize effectively

What we offer

• Full-time contract of mandate - umowa zlecenie
• Interesting projects
• Possibility for promotion and staying with the company for longer
• Opportunity to develop skills in an international environment
• Gaining experience at the leading dubbing / subtitling company