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About the position:
We are looking for a candidate to join our team as a Tier 2 Technical Support Engineer. As a customer centric organization our goal is to deliver a world-class customer experience at each stage of the customer journey to increase customer satisfaction, loyalty and retention. Evident’s Technical Support Engineers are responsible for supporting our rapidly growing customer base by helping to investigate and resolve technical product issues raised by internal and external stakeholders. Accountability in this role is focused on the successful resolutions with our customers. This position serves as the customers’ technical point of contact for Evident’s platform and works to address multiple issues simultaneously.
This is a hybrid position with 3 days working at our office in Kraków.
About the company:
The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Kraków, Poland and Atlanta, GA. Learn more at evidentid.com.
About the position:
We are looking for a candidate to join our team as a Tier 2 Technical Support Engineer. As a customer centric organization our goal is to deliver a world-class customer experience at each stage of the customer journey to increase customer satisfaction, loyalty and retention. Evident’s Technical Support Engineers are responsible for supporting our rapidly growing customer base by helping to investigate and resolve technical product issues raised by internal and external stakeholders. Accountability in this role is focused on the successful resolutions with our customers. This position serves as the customers’ technical point of contact for Evident’s platform and works to address multiple issues simultaneously.
This is a hybrid position with 3 days working at our office in Kraków.
About the company:
The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today’s new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Kraków, Poland and Atlanta, GA. Learn more at evidentid.com.