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Terminal Sales & Operations Specialist (French)
  • Warsaw
Terminal Sales & Operations Specialist (French)
Warszawa, Warsaw, Masovian Voivodeship, Polska
Worldline
16. 2. 2025
Informacje o stanowisku

Terminal Sales & Operations Specialist (French)

Miejsce pracy: Warszawa

Your responsibilities

  • Collaborate Daily: Work closely with customers and sales teams on sales orders, volumes, delivery destinations, and timelines to ensure alignment and clarity.
  • Sales Administration: Manage sales administration, coordinate delivery planning, and liaise with customers, Worldline teams, and logistics partners to ensure smooth operations.
  • Customer Invoicing: Handle customer invoicing and follow up on payment processes diligently.
  • Help: Address customer inquiries and resolve issues effectively, ensuring satisfaction.
  • Update Systems: Maintain, update, and optimize our various tools in accordance with established processes for streamlined operations.
  • KPI Reporting: Assist management in producing insightful Weekly/Monthly KPI reports that drive business performance.
  • Support Client Reviews: Participate in Client Service Reviews to assist the Client Service Manager (CSM) or Head of Terminal Business Operations as needed.

Our requirements

  • We seek innovative thinkers who are eager to drive positive change and are passionate about making an impact! If you possess a can-do attitude and a hunger to learn and grow, we want to hear from you. Our ideal candidate will have:
  • Fluency in English and French, both verbal and written, to communicate seamlessly with clients and teams.
  • A customer-oriented mindset with a focus on building strong relationships.
  • Comfort in customer-facing situations, with an ability to engage effectively.
  • A proactive, self-motivated approach, driven by results and success.
  • Resilience and the ability to thrive under pressure.
  • A minimum of 5 years of experience within Field Service and Logistics, preferably in Repair.
  • A solid understanding of Customer Service operational performance objectives.
  • Strong interpersonal communication skills to foster collaboration and teamwork.

What we offer

  • Private medical & life insurance
  • MyBenefit Platform
  • Holiday allowance
  • Public transportation allowance
  • Meal allowance
  • Semi-annual bonus
  • Glasses/lenses reimbursement

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • extra social benefits
  • meal passes
  • holiday funds
  • employee referral program

The opportunity:

We are excited to invite dynamic and ambitious individuals to join our Terminal Sales Administration and Support team in France. Reporting directly to the Head of Terminal Business Operations within our Merchant Services unit, this role places you at the forefront of delivering exceptional service and driving client growth. If you are looking for a challenging yet rewarding opportunity in a client service team that strives to be the best in the industry, this is the perfect position for you!

Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers, we inform you that Worldline Financial Services (Europe) S.A., a joint-stock company, Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).

Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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