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Technology Specialist - Product Architect (CIAM)
  • Kraków
Technology Specialist - Product Architect (CIAM)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HEINEKEN Global Shared Services
21. 11. 2024
Informacje o stanowisku

technologies-expected :


  • Jira

about-project :


  • This role is part of the Global Digital & Technology department of HEINEKEN International and is located in Krakow. Your purpose will be to set up and configure the selected CIAM solution E2E to cater to business needs in order to manage the digital identity and access of customers and consumers for the global HEINEKEN organization and operating companies.
  • Join our vibrant team as a Product Architect- Customer & Consumer Data, Identity & Access (CIAM & Azure) at HEINEKEN, where were on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. Were evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence!
  • As a Product Architect, you immerse yourself in a collaborative agile squad of B2B and B2C product architects and Marketing Technology geeks.

responsibilities :


  • setting up the CIAM platform/technology for customer (B2B) and consumer (B2C) identities and access management
  • configuring and managing the organization hierarchy within the CIAM platform and managing the UAM for Heineken B2B and B2C users
  • planning and transitioning for both B2B and B2C perspectives from current to target architecture
  • developing integrations and microservices to enable business needs from CIAM
  • managing the current consumer Azure platform and providing support related to the current platform
  • managing the relationship with the CIAM vendor
  • collaborating and building strong working relationships with the B2B build teams
  • collaborating with the B2C teams
  • engaging with business in operational companies to learn about actual usage and product experience
  • being responsible for ensuring the overall HEINEKEN standards and best practices are adhered to (i.e. Quality, Compliance)
  • ensuring the delivered system and services are consistent with the agreed architecture and meet business requirements
  • driving the technical validation and ensuring the services of the technology vendors meet the business requirements

requirements-expected :


  • 5+ years of experience in identity and access management, with focus on CIAM
  • at least 3 years of relevant (global) experience in a similar position
  • strong understanding of identity management protocols (OAuth OpenID Connect, SAML etc)
  • experience with CIAM platforms (e.g. Cidaas, Microsoft Entra B2C/External ID, ForgeRock/Ping, Okta/Auth0)
  • strong problem-solving skills, with the ability to analyze complex technical environments and develop effective solutions
  • excellent communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders
  • high attention to detail and self-driven
  • familiarity with API management and integration
  • providing dedicated support channels and conducting comprehensive training sessions for employees is part of the role
  • excellent facilitation, presentation, and analysis skills
  • business domain expertise for the relevant product
  • skills in developer tools like JIRA/DevOps/Test Automation
  • experience in working in a deadline-driven environment with rapid release cycles
  • experience in the rollout of global solutions operating across the markets will be considered as a plus

offered :


  • Hybrid ways of working
  • Private medical healthcare
  • Attractive performance bonus
  • Sodexo pre-paid card
  • Life insurance
  • Employee referral program
  • Wide range of trainings
  • Local and global job opportunities within HEINEKEN
  • Parking space
  • Open bar once a week
  • We are ACCA Approved Employer

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • christmas gifts
  • employee referral program
  • charity initiatives
  • flexible work from home scheme after pandemic/lockdown
  • open bar on Fridays

  • Praca Kraków
  • Technolog Kraków
  • Product manager Kraków
  • Technolog żywności Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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