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Technologies-expected : Jira about-project : This role is part of the Global Digital & Technology department of HEINEKEN International and is located in Krakow. Your purpose will be to set up and configure the selected CIAM solution E2 E to cater to business needs in order to manage the digital identity and access of customers and consumers for the global HEINEKEN organization and operating companies. Join our vibrant team as a Product Architect- Customer & Consumer Data, Identity & Access (CIAM & Azure) at HEINEKEN, where were on a digitalization journey to become the best-connected brewer, aligning with our EVERGREEN 2025 strategy. Were evolving to be more customer and consumer-centric, and your role is a pivotal opportunity to make a significant impact in achieving that goal. Be part of the transformation and contribute to our exciting journey toward excellence! As a Product Architect, you immerse yourself in a collaborative agile squad of B2 B and B2 C product architects and Marketing Technology geeks. responsibilities : setting up the CIAM platform/technology for customer (B2 B) and consumer (B2 C) identities and access management configuring and managing the organization hierarchy within the CIAM platform and managing the UAM for Heineken B2 B and B2 C users planning and transitioning for both B2 B and B2 C perspectives from current to target architecture developing integrations and microservices to enable business needs from CIAM managing the current consumer Azure platform and providing support related to the current platform managing the relationship with the CIAM vendor collaborating and building strong working relationships with the B2 B build teams collaborating with the B2 C teams engaging with business in operational companies to learn about actual usage and product experience being responsible for ensuring the overall HEINEKEN standards and best practices are adhered to (i.e. Quality, Compliance) ensuring the delivered system and services are consistent with the agreed architecture and meet business requirements driving the technical validation and ensuring the services of the technology vendors meet the business requirements requirements-expected : 5+ years of experience in identity and access management, with focus on CIAM at least 3 years of relevant (global) experience in a similar position strong understanding of identity management protocols (OAuth Open ID Connect, SAML etc) experience with CIAM platforms (e.g. Cidaas, Microsoft Entra B2 C/External ID, Forge Rock/Ping, Okta/Auth0) strong problem-solving skills, with the ability to analyze complex technical environments and develop effective solutions excellent communication and interpersonal skills, with the ability to collaborate across teams and influence stakeholders high attention to detail and self-driven familiarity with API management and integration providing dedicated support channels and conducting comprehensive training sessions for employees is part of the role excellent facilitation, presentation, and analysis skills business domain expertise for the relevant product skills in developer tools like JIRA/Dev Ops/Test Automation experience in working in a deadline-driven environment with rapid release cycles experience in the rollout of global solutions operating across the markets will be considered as a plus offered : Hybrid ways of working Private medical healthcare Attractive performance bonus Sodexo pre-paid card Life insurance Employee referral program Wide range of trainings Local and global job opportunities within HEINEKEN Parking space Open bar once a week We are ACCA Approved Employer benefits : sharing the costs of sports activities private medical care life insurance remote work opportunities integration events corporate sports team parking space for employees extra social benefits pre-paid cards christmas gifts employee referral program charity initiatives flexible work from home scheme after pandemic/lockdown open bar on Fridays