Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
responsibilities :
system administration: Administer and manage the OpenText Document Management system, including configuration, updates, and performance tuning
providing technical support: Provide expert support for OpenText Document Management users, addressing issues, resolving problems, and offering solutions
implementing solutions: Oversee the deployment and integration of OpenText Document Management solutions within the organization
customizing and optimizing: Customize and optimize OpenText Document Management features to meet specific business requirements and improve user experience
ensuring security and compliance: Ensure that the document management system complies with industry standards and regulations, including data protection and security
training and documentation: Develop training materials and conduct training sessions for end-users. Create and maintain documentation related to system configuration, procedures, and troubleshooting
monitoring: Monitor system performance, conduct regular audits, and implement necessary updates and patches to maintain system integrity
collaborating with peers: Work with other departments to understand document management needs, provide solutions, and support business processes
participating in projects: Participate in technology projects related to document management, including upgrades, migrations, and system enhancements
requirements-expected :
higher education: Bachelors degree in computer science, Information Technology, or a related field
proven experience: Proven work experience in OpenText Document Management systems and having knowledge or work experience in SAP is an added advantage
deep knowledge of OpenText Document Management functionalities, including configuration, administration, and troubleshooting
a strong understanding of document management best practices and industry standards
experience with system integration and customization
proficiency in database management and system security practices
excellent problem-solving, communication, and interpersonal skills
certifications (optional but preferred): OpenText certifications or related credentials in document management systems
experience with working in an Agile environment
problem solving and root cause identification skills
experience working in teams: You are a team player and you are able to work effectively at all levels of the product teams with the ability to influence others to move toward consensus
experience in identifying and understanding multiple stakeholder perspectives and "truths" and bring an open mind to understanding and build on the views of others
fluency English
offered :
Hybrid ways of working
Private medical healthcare
Attractive performance bonus
Sodexo pre-paid card
Life insurance
Employee referral program
Wide range of trainings
Local and global job opportunities within HEINEKEN
Parking space
Open bar once a week
We are ACCA Approved Employer
benefits :
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
integration events
corporate sports team
parking space for employees
extra social benefits
pre-paid cards
christmas gifts
employee referral program
charity initiatives
flexible work from home scheme after pandemic/lockdown
