Technology Specialist - Business Analyst LAN

Join to apply for the Technology Specialist - Business Analyst LAN role at HEINEKEN Global Shared Services

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best‑in‑class technology, and embedding a data‑driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken.

Responsibilities

• Owning the definition and maintenance of the LAN Connectivity technologies product roadmap (covering DDI – Infoblox, Network Monitoring – SolarWinds, and Network Access & Authentication – Cisco ISE) and ensuring alignment with HEINEKEN’s business and IT strategies.
• Supporting 24/7 operations and continuous development of secure, reliable, and high‑performing LAN connectivity services with the help of HEINEKEN’s global connectivity partners.
• Managing the LAN Connectivity product backlog in collaboration with the Product Owner, prioritizing features and initiatives to maximize business value and operational efficiency.
• Supporting financial governance for LAN Connectivity platforms, including budget management, cost optimisation, and charge‑out processes across HEINEKEN operating companies (OpCos).
• Managing and engaging internal stakeholders across Functional domains (Commerce, Supply Chain, Finance), D&T regional hubs, Global Information Security, Business Application teams, and key external partners (e.g., Orange Business, Secomea).
• Evaluating, standardising, and preparing technology roadmaps for LAN Connectivity solutions in collaboration with D&T Hubs to ensure global consistency, scalability, and security.

Qualifications

• Master’s degree in IT.
• Experience in a complex international environment (countries/regions).
• Strong and demonstrated leadership.
• Experience with connectivity platforms in a multinational environment.
• Business analyst skills, minimum of 3 years experience as a business analyst.
• Proven experience working in global teams (combining internal employees and external partners), creating a trusted, business‑focused mindset, and developing secure design strategies for related services.
• Proven experience in identifying, selecting, and implementing relevant new technologies and influencing the business with a formal global financial business case for its related services.
• An entrepreneurial mindset and the ability to connect with internal and external audiences, including senior management.
• Sense of urgency to enable & support OpCos and its Operations with the related services.
• Preferably PSPO certified.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Food and Beverage Services