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Technology Specialist - Business Analyst
  • Kraków
Technology Specialist - Business Analyst
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HEINEKEN Global Shared Services
13. 11. 2025
Informacje o stanowisku

Job Overview

Join HEINEKEN Global Shared Services as a Technology Specialist - Business Analyst.

The Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center, committed to making Heineken the most connected brewery through digitalization and integration of processes.

Job Responsibilities

  • Collaborate with the Product Owner, Product Team, and Stakeholders to gather, analyze, prioritize, and document requirements.
  • Translate business needs into units of work, defining and owning the value definition of stories and translating stakeholder’s business needs into deliverable units of work.
  • Facilitate multi-directional communication and collaboration, ensuring clear communication and collaboration across stakeholders and product teams.
  • Conduct refinement meetings with the Dev team and explain business requirements.
  • Maintain consistency and quality of the overall solution.
  • Assist in testing and quality assurance processes.
  • Keep up with industry trends and architecture best practices, evaluating their applicability and adhering to HEINEKEN standards and best practices.
  • Identify process and technology improvements opportunities with direct business impact.
  • Analyze and optimize business processes to ensure efficiency and effectiveness.
  • Seek and implement best practices, develop skills within teams, and be an active member of the BA community within the organization.
  • Demonstrate respect and adaptability to the uniqueness of others while working in a multicultural environment.

Requirements

You are a good match if you have:

  • At least 7+ years of relevant experience in a similar position.
  • A university degree in economics, management, computer science, or data analytics.
  • Experience defining requirements and deploying Commerce IT solutions across multiple markets in the e-commerce area.
  • Experience in stakeholder management.
  • Experience in User Acceptance Testing (UAT) and System Integration Testing (SIT).
  • Experience with Agile Scrum way of working.
  • Proven ability to manage and thrive in complex, multi-threaded projects requiring high coordination and adaptability.
  • Excellent written and verbal English.

Knowledge and Skills

You should have:

  • Good understanding of the software development life cycle and agile methodology.
  • Good knowledge of Commerce business processes and functionalities in the Commerce area.
  • Good knowledge of Jira and Azure DevOps for managing backlogs, user stories, and sprint planning.
  • Good understanding of Confluence for managing documentation and collaboration.
  • Strong proactivity and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Excellent facilitation, presentation, and analytical skills.

HEINEKEN Kraków takes integrity and ethical conduct seriously. If you have concerns about a possible violation of legal regulations or our Code of Business Conduct, please report them.

HEINEKEN is an equal opportunities employer and welcomes applications from diverse candidates.

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