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Technology Specialist - Business Analyst
  • Kraków
Technology Specialist - Business Analyst
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HEINEKEN Global Shared Services
3. 11. 2024
Informacje o stanowisku

about-project :


  • Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
  • Would you like to meet the Team, see our office and much more? Visit our website:heineken-dt.pl

responsibilities :


  • proactively managing dependencies: analyzing E2E end-to-end, MTC, OTC, and other business processes and dependencies between products, applications, Core ERP, and the Digital Backbone. Identifying gaps across different areas
  • tracking roadmaps, deployments, and integration timelines within the Frontend area in the Connected Users Tribe and Backend area if needed
  • coordinating collaboration between teams and products: providing guidance and support to the BAs in the team, leveraging their own active involvement in business processes; acting as a liaison between projects and products, ensuring smooth information flow among teams (Product Owners, Business Analysts, Developers, DevOps, Tech Leads, Architects, Key Users, Partners, mass deployment stakeholders) and Senior Managers, Chapter Leads and stakeholders—support teams in managing dependencies and synchronizing actions across different areas
  • integrating knowledge, building bridges and delivering value: connecting data and information from various sources to support cross-functional collaboration and enable strategic decision-making; synthesizing complex information from various domains to deliver value to the organization
  • leading and managing areas of responsibility: taking a leading role in overseeing specific areas of business analysis, driving initiatives, and ensuring alignment with overall strategic goals; leading the identification, management, and monitoring of inter-project dependencies, ensuring alignment and effective collaboration between teams and projects
  • proactively solving problems: identifying and proposing solutions to challenges related to integrations and dependencies between systems, applications, and teams
  • managing communication with stakeholders: participating in meetings, workshops, and reviews with stakeholders to discuss progress, requirements, and project changes
  • seeking and implementing best practices: actively seeking and implementing best practices in the business analysis domain; developing skills within teams and actively participate in the BA Guild community within the organization
  • adapting to a multicultural environment: demonstrating respect and adaptability to the uniqueness of others while working in a multinational and multicultural team

requirements-expected :


  • minimum 1-2 years of experience in a Business Analyst or similar analytical role within a complex project and product environment
  • experience working in a deadline-driven environment with rapid release cycles
  • experience in stakeholder management, working effectively with key stakeholders such as Product Owners, Developers, DevOps, Tech Leads, Architects, Key Users, and Partners
  • knowledge of business operations: E-commerce, Sales Representative, and Customer Service, including understanding key challenges and dependencies within these areas.
  • familiarity with at least one major cloud platform: Microsoft Dynamics 365 (preferred), Salesforce, HubSpot
  • ability to analyze business processes, identify dependencies, and map relationships between systems
  • understanding of the software development life cycle and foundational experience in platform testing and automation
  • strong proactivity and analytical and problem-solving skills, with the ability to address challenges proactively
  • excellent facilitation and presentation skills, including the ability to clearly communicate complex ideas
  • natural ability to lead initiatives, engage others in collaborative processes, and manage projects without the need for constant direction

offered :


  • Hybrid ways of working
  • Private medical healthcare
  • Attractive performance bonus
  • Sodexo pre-paid card
  • Life insurance
  • Employee referral program
  • Wide range of trainings
  • Local and global job opportunities within HEINEKEN
  • Parking space
  • Open bar once a week
  • We are ACCA Approved Employer

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • corporate sports team
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • christmas gifts
  • employee referral program
  • charity initiatives
  • flexible work from home scheme after pandemic/lockdown
  • open bar on Fridays

  • Praca Kraków
  • Technolog Kraków
  • Technolog żywności Kraków
  • Business Development Manager Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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