Technical Writer

Euroclear is looking for a technical writer to support client services projects. You will coordinate, create, and write technical documents such as work instructions, standard operating procedures, security policies, and training content.

Euroclear Mission

We support an open marketplace where scale and connectivity across the spectrum of market participants are competitive strengths. We are committed to investing to support market stability, deliver shared economies of scale, and develop markets locally and globally. We serve the public good by ensuring the efficiency of markets and actively enabling the reduction of risk. We encourage a high‑performing culture that respects our corporate values through our diverse and dedicated workforce worldwide.

Job Responsibilities

• Develop and write technical documentation that supports cybersecurity policies, processes and procedures.
• Collaborate with cybersecurity teams, subject matter experts, and other stakeholders to gather information and develop technical documentation.
• Maintain knowledge of risk management framework and other cyber programs.
• Stay abreast of emerging cybersecurity threats and related standard & procedures.
• Collaborate with team members, diverse professional staff, and reviewers to meet deadlines and produce high‑quality work products in accordance with in‑house and client requirements.
• Create templates, reports, and presentations for departmental and executive level presentations.
• Label documents with the appropriate classification.
• Upscale and ensure the quality of each document.
• Understand IRM framework (integrated risk management) and manage open outstanding risks.

Soft Skills

• Highly motivated and able to work in a high‑performing environment.
• Excellent communication skills in English, both verbal and written.
• Team player with open, respectful, and constructive communication.
• Ownership mindset ensuring organisational quality standards are met.
• Good time management and prioritisation.
• Reliable, stress‑resistant, and flexible.
• Problem solver with attention to detail and appetite to learn.
• Experience speaking formally with auditors, regulators, or official instances is a plus.

Experience and Education

• Bachelor’s degree with 3+ years of experience in a communications/technical writer role.
• Experience in cybersecurity and risk management is a big plus.
• Strong proficiency in O365 (Office Suite, SharePoint, collaboration tools).

About Us

Euroclear is at the heart of global capital markets, connecting over 2,000 financial institutions and contributing to the stability of the financial markets. Our open and resilient infrastructure facilitates and accelerates a sustainable global financial system.

Why Join Us

Embark on your new adventure at Euroclear, and work in an international environment with more than 80 diverse colleagues, ongoing learning and development, competitive salary and comprehensive benefits.

New Ways of Working

Hybrid working model with flexibility to connect at the office or work remotely.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, let the recruiter know during your application process.

About the Team

You will be joining our Chief Information Security Office (CISO) in charge of implementing controls to protect Euroclear’s information assets.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing, Public Relations, and Writing/Editing

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Location: Cracow, Małopolskie, Poland