Informacje o stanowisku

• Provide top-notch technical assistance through telephone, email, and chat, addressing issues related to hardware, software, and other client products
• Efficiently diagnose and resolve technical problems, ensuring high customer satisfaction with each interaction
• Maintain our high standards of customer service, delivering consistent, quality support
• Partner with Level 2 support teams to identify and solve emerging technical issues, contributing to continuous improvement in our support processes

• Advanced (B2/C1) level in French
• Good (B2) level in English
• Proficiency in PC usage
• Good understanding of networking technologies
• A strong commitment to providing excellent customer service with keen attention to detail
• A knack for quickly identifying and resolving issues
• Exceptional verbal and written communication skills

• Previous experience in customer service or technical support

• Engaging training programs to support your professional development
• Comprehensive benefits package: private health insurance from LuxMed
• Comprehensive benefits package: MyBenefit with a monthly budget
• Comprehensive benefits package: private life insurance
• Comprehensive benefits package: MultiSport
• Comprehensive benefits package: fresh fruit on Wednesdays
• Comprehensive benefits package: occasional pizza days
• Talent development program with transparent career paths and advancement opportunities
• CNX Academy with a mentoring program
• CNX University with unlimited online training resources
• Employee referral program with rewards for referring friends (up to 4000 PLN)
• A great work culture that values our diverse backgrounds and offers numerous on-site integration events

Szczecin - Oferty pracy w okolicznych lokalizacjach