.
Technical Support Specialist with German
  • Katowice
Technical Support Specialist with German
Katowice, Katowice, Śląskie, Polska
Manpower
6. 11. 2025
Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:

  • Provide first-line technical support to clients and internal users via phone, email, and chat, ensuring quick resolution of issues
  • Diagnose and troubleshoot hardware, software, and network problems related to healthcare IT systems
  • Assist users with system configurations, installations, and updates to optimize performance
  • Document all support interactions accurately in the ticketing system and escalate complex issues when necessary
  • Collaborate with cross-functional teams to identify recurring problems and suggest improvements
  • Maintain up-to-date knowledge of healthcare technology products and industry best practices
  • Participate in training sessions to stay current with new tools and support procedures


  • WYMAGANIA:
  • Proficiency in German, spoken and written, to communicate effectively with diverse stakeholders
  • Previous experience in technical support, preferably within the healthcare or IT sectors
  • Strong understanding of computer hardware, operating systems, and common healthcare software applications
  • Excellent problem-solving skills with a proactive approach to resolving technical issues


  • OFERUJEMY:
  • Salary: PLN 7500 gross
  • Working hours: 8 a.m. to 6 p.m., Monday to Friday, shift system
  • Start date: 17.11.2025
  • Comprehensive health and wellness benefits
  • Opportunities for professional development and continuous learning
  • Praca Katowice
  • Katowice - Oferty pracy w okolicznych lokalizacjach


    108 226
    15 457