Informacje o stanowisku

ZAKRES OBOWIĄZKÓW: - Provide first-line technical support to clients and internal users via phone, email, and chat, ensuring quick resolution of issues
- Diagnose and troubleshoot hardware, software, and network problems related to healthcare IT systems
- Assist users with system configurations, installations, and updates to optimize performance
- Document all support interactions accurately in the ticketing system and escalate complex issues when necessary
- Collaborate with cross-functional teams to identify recurring problems and suggest improvements
- Maintain up-to-date knowledge of healthcare technology products and industry best practices
- Participate in training sessions to stay current with new tools and support procedures
WYMAGANIA: - Proficiency in German, spoken and written, to communicate effectively with diverse stakeholders
- Previous experience in technical support, preferably within the healthcare or IT sectors
- Strong understanding of computer hardware, operating systems, and common healthcare software applications
- Excellent problem-solving skills with a proactive approach to resolving technical issues
OFERUJEMY: - Salary: PLN 7500 gross
- Working hours: 8 a.m. to 6 p.m., Monday to Friday, shift system
- Start date: 17.11.2025
- Comprehensive health and wellness benefits
- Opportunities for professional development and continuous learning

Katowice - Oferty pracy w okolicznych lokalizacjach